During my years with the ambulance service I was both verbally and physically abused by our service users. Some would do it because they were ill, others because they were either high on drugs or drunk. Others still just because they wanted to, maybe they were just bored.
So taking all this into consideration why should one "customer" coming into my place of work now, throwing her weight around cause such a bad feeling? I am due back tomorrow and for the first time since starting work there, I actually don't want to go in!
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